(Duchy of Cornwall – T.M.G Grey)–The Old Rectory, Bath)
“It was very kind of you to attend to this matter so promptly and efficiently. I am very grateful to you. It is a bonus that you were able to carry out the work at a lower cost than you had envisaged. I hope there will be an opportunity for us to work together again… …the Duchy remains very grateful for your help.”
(C+B Management – D P Norton) Drayton House, London)
“We are pleased to write this letter of commendation for J.R Roofing (Hitchin) Ltd. following the successful completion of a complicated roof reinstatement contract at Roedean School, Brighton, Sussex. The severe October storms caused considerable damage to the majority of the school’s roofs and we were appointed to project manage and supervise a two phase repair operation, namely emergency repairs followed by permanent reinstatement works. Following the receipt of a financially acceptable tender from them, J R Roofing Company executed the latter works during a period of intense activity within the roofing industry both as regards supply of materials and provision of labour. Flexibility was the key to a successful operation in that the extend of the damage did not manifest itself until stripping off works were under way and conformity with the Schools priority programme and activities was essential. J R Roofing successfully incorporated this flexibility into their works and their speed of operation was such that all the main roofs were repaired within 12 weeks allowing a slightly more relaxed programme for the non-priority areas. The result was a successful completion both from the quality and financial aspects to the satisfaction of the school.”
(Dr John E T Corrie, 17 Stockens Green, Knebworth)
“I would like to express my appreciation of the high standard of the work. Throughout the process, from the very first contact with your company, I felt that there was a real commitment to doing a professional job, with a genuine pride taken in the work. Never before have I seen a major building job undertaken where the site was left scrupulously clean at the end of each working day as well as at the end of the job. Furthermore, when small problems came to light after the main job was complete, they were dealt with promptly and well. I feel we were fortunate to have chosen your company to undertake this work and would recommend you without hesitation to others. Thank you again for all your care and attention.”
(Anne Collins, 16 Cadwell Lane, Hitchin)
“I would like to thank you for the prompt and efficient way your company and staff have dealt with us from the initial request we made for an estimate through to job completion and after sales service. Through our business work we deal with many major companies and I have to say that your receptionists are always helpful, polite and happy. Far better than most we have come across. The team of workmen that did the actual hard work of reinstalling a waterproof flat roof were superb. They worked on two of the hottest days last summer and did not complain or ‘laze around’. They were professional and patio was cleaner than it had been in a long time!! Thank you very much. Based on the level of service we received this time, we would have no hesitation in using your company again.”